Privacy Policy

WeArePhoenixRising LLC provides this Privacy Policy to describe how we collect, use, and share the information of individuals who visit or interact with our website thisisphoenixrising.com; the Phoenix Rising mobile application; and any other website or app that links to this Privacy Policy (collectively, the “Sites”).

Information Collection

When you use our Sites, you may voluntarily provide information about yourself, such as your name, address, email address, phone number, log-in information, marketing preferences, avatar, or other information you choose to provide. For example, we collect this information when you join our email list, create an account, subscribe to our services or publications, provide feedback, contact us, request marketing materials, or interact with us for any other purpose. We may also collect your mailing and billing information when you place an order with us or subscribe to our paid membership services.

We and other entities automatically collect information related to your interactions with us and our Sites, including browser type, IP address, pages visited and other activities on the Site, device type, time and date of visit, and other information we collect through cookies and similar technology. Please see the Digital Advertising & Analytics and Cookies & Similar Technologies sections below to learn more about this information and the choices available to you.

Information Use

We may use your information for any lawful purpose, including:

• To fulfill orders, including paid membership subscriptions;
• To respond to inquiries, including questions about order status;
• To operate and improve our products and services;
• To operate, personalize, and improve the Sites, including for analytics purposes;
• To send updates, promotions, and marketing materials that may be of interest to you;
• To comply with the law and maintain the security of our Sites; and
• With your consent, or as otherwise disclosed when information is collected.

Information Sharing

We may share the information we collect with other parties, including:

• Third-party service providers that process information on our behalf, such as payment processors, data hosting services, and email service providers;
• Any affiliates or joint venture partners that we may have in the future;
• As part of an actual or potential corporate sale, merger, acquisition, bankruptcy proceeding, or other transfer of all or part of our assets;
• Pursuant to a subpoena, court order, governmental inquiry, other legal process, or as otherwise required by law, to protect our rights or the rights of third parties, or to protect the safety or security of any person or entity;
• With your consent or as otherwise disclosed when information is collected or shared;
• Third parties that assist us in analyzing, monitoring, and tracking website performance, user experience, user actions, and website traffic; and
• Third parties that assist, facilitate, or are otherwise involved in digital advertising and analytics activities.

Digital Advertising & Analytics

We may partner with ad networks and other ad-serving providers (“Advertising Providers”) that serve ads on behalf of us and others on non-affiliated platforms. Some ads may be personalized based on information Advertising Providers collect about your use of the Site and other sites or apps over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising.

You may visit the DAA WebChoices tool to learn more about interest-based advertising and how to opt out. If you delete cookies or use a different browser or mobile device, you may need to renew your opt-out choices. Opting out does not stop advertising from appearing; it may make ads less relevant to your interests.

We may also work with third parties that collect data about your use of the Site and other sites or apps over time for non-advertising purposes. We use Google Analytics and other third-party services to improve Site performance and for analytics and marketing purposes. For more information, visit Google's privacy partners page. To opt out of Google Analytics, visit Google Analytics opt-out.

Your browser may offer tools to limit the use of cookies or delete cookies. However, if you use these tools, our Site may not function as intended.

Cookies & Similar Technologies

Our Sites use cookies and similar technologies, including pixels, which may provide browsing history to third parties. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.

• Strictly necessary cookies: required for the operation of our Sites, including cookies that enable you to log into secure areas.
• Analytical and performance cookies: help us recognize and count visitors and see how visitors move around our Sites so we can improve them.
• Targeting and advertising cookies: record your visit, pages viewed, and links followed. We may use and share this information to make our Sites and advertising more relevant to your interests.

You may block cookies by activating the setting on your browser that allows you to refuse all or some cookies. However, blocking all cookies, including strictly necessary cookies, may prevent you from accessing all or parts of our Site. Except for strictly necessary cookies, cookies expire after fourteen months.

Third-Party Links & Tools

The Sites may provide links to third-party websites or apps. We do not control their privacy practices, and they are not covered by this Privacy Policy. You should review the privacy policies of any other websites or apps that you use.

The Sites may also include third-party tools or plug-ins. If you use these tools to share personal information or otherwise interact with their features, those companies may collect, use, and share information about you according to their privacy policies and your account settings.

International Visitors

This section applies to individuals from the European Economic Area, the United Kingdom, and Switzerland. We may process personal information with your consent, when necessary to fulfill a contract, where required by law, or where it is in our legitimate interests, such as for customer service or safety and security, and those interests are not overridden by your data protection rights.

Our sharing of personal information may involve transferring data outside the EEA, UK, or Switzerland. When we transfer data to other countries, we will protect it as described in this Privacy Policy and comply with applicable legal requirements.

You may have the right to request access to, rectification or erasure of, restriction of processing of, or portability of your personal information. Where we previously obtained your consent, you may withdraw that consent. To exercise these rights or ask questions, contact us at support@thisisphoenixrising.com. You may also lodge a complaint with the supervisory authority in your country of residence.

State Privacy Rights

California, Colorado, Connecticut, Utah, and Virginia residents may have certain rights under state privacy laws. We may collect personal and online identifiers, customer records, transaction information, internet or electronic network activity information, coarse geolocation information, and inferences about predicted characteristics and preferences.

We may share personal information for interest-based advertising purposes but do not otherwise engage in sales of personal information as defined by state laws. We may receive personal information from you, affiliates or joint venture partners, service providers, data analytics providers, social networks, and advertising companies and networks.

Subject to applicable exceptions and limitations, residents of certain states may request confirmation of processing; information about the categories and specific pieces of personal information collected, used, disclosed, or sold; a portable copy of information; correction of inaccurate information; deletion; and an opt-out of sharing for interest-based advertising. We will not discriminate against you for exercising these rights.

To exercise a privacy right, contact support@thisisphoenixrising.com and provide the information needed to verify your identity and understand the scope of your request. We may need, at minimum, your name, email address, and phone number. Colorado, Connecticut, and Virginia residents may appeal a decision by emailing us with the subject line “Appeal.” Depending on your state of residence, you may also designate an authorized agent to submit a request on your behalf.

Retention

We process and store information only for legitimate business purposes or as required by law.

Your Choices

To opt out of email marketing, use the unsubscribe link at the bottom of a marketing message or email support@thisisphoenixrising.com. Even if you opt out of marketing, we may still send messages related to transactions and our relationship with you, such as order confirmations.

Changes to Our Privacy Policy

If our information practices change, we will post those changes on this page. We encourage you to visit this page periodically to learn of updates.

Contact

If you have questions, comments, or concerns about this Privacy Policy, contact us at support@thisisphoenixrising.com.